Refund policy



🔄 Return & Refund Policy

At aankit, we want you to shop with confidence. If something isn’t right, we’re here to help.

1. Return Eligibility

You may request a return if:

  • The item is unused and in original condition

  • The product is in its original packaging

  • The item is damaged, defective, or incorrect

Returns that do not meet these conditions may not be accepted.

2. Return Timeframe

You can request a return within 2-5 days of receiving your order.

3. Return Process

To initiate a return:

  1. Email us at aankitbrandwork@gmail.com with your order details

  2. Provide a reason for the return (with photos if applicable)

  3. Our team will review and guide you through the next steps

4. Refund Process

  • Once your return is received and inspected, we will notify you of approval or rejection

  • Approved refunds will be processed within 24 Hours

  • The refund will be credited to your original payment method

5. Exchanges

We offer exchanges for:

  • Defective or damaged items

  • Incorrect products received

If you need an exchange, please contact us at- aankitbrandwork@gmail.com

6. Damaged or Defective Products

If you receive a damaged or defective item:

  • Contact us within 24 hours of delivery

  • Share clear photos/videos of the issue

We will arrange a replacement or full refund at no additional cost.

7. Non-Returnable Items

The following items are not eligible for return:

  • Used or worn products

  • Items without original packaging

  • Final sale or clearance items (if applicable)

  • Personal care or hygiene products (if opened)

8. Return Shipping Costs

  • If the return is due to our error (wrong/damaged item), we will cover the return shipping cost

  • For other returns, shipping costs may be borne by the customer

9. Contact Us

For any return or refund queries, please contact:

Business Mail: aankitbrandwork@gmail.com